Overview

 Technical support (often shortened to tech support) refers to a plethora of services by which enterprises provide assistance to users of technology products such as mobile phones, televisions, computers, software products or other informatic, electronic or mechanical goods. In general, technical support services address specific problems with a product or service rather than the provision of training, customization, or other support services. Most companies offer technical support for the products they sell, either freely available or for a fee. Technical support may be delivered over by e-mail, live support software on a website, or a tool where users can log a call or incident. Larger organizations frequently have internal technical support available to their staff for computer-related problems. The Internet can also be a good source for freely available tech support, where experienced users help users find solutions to their problems.[not verified in body] In addition, some fee-based service companies charge for premium technical support services.[

What You Will Be Doing

 

Qualifications Needed 

 

What You Can Earn

 

What You Can Charge

 

Startup Cost

 

What You Need to Succeed

 

Marketing Advice

 

Other Services You Can Offer

 

Equipment Needed

 

Staff Needed

 

Where to Begin

 
 

Books/Magazines/Periodicals

 
 

 Education/Courses/Training/Videos

 
 

Social Media

Blogs/Forums

 

Facebook

 

Flickr

 

Google+

 

Instagram

 

KIK

 

LinkedIn

 

Medium

 

Periscope

 

Pinterest

 

Reddit

 

Shots

 

Snapchat

 

SoundCloud

 

Swam by Foursquare

 

Tinder

 

Tumblr

 

Twitter

 

YouTube

 

WhatsApp

 

Words to Know